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Fresno, CA and Surrounding Areas

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Resident's Bill of Rights

When you move into an Assisted Living, Memory Care, Residential Care, or Adult Foster Home facility, you do not give up any of your civil rights nor any rights as an Oregon citizen. Caregivers must respect your privacy, dignity, independence and your right to make choices. Each facility must post the Resident's Bill of Rights in the home and discuss those rights with each resident at the time of admission. Each resident has the right to:

1. Be treated as an adult with respect and dignity.

2. Be informed of all resident rights and all house policies.

3. Be encouraged and assisted to exercise constitutional and legal rights including the right to vote.

4. Be informed of their medical condition and the right to consent to or refuse treatment.

5. Receive appropriate care and services and prompt medical care as needed.

6. Be free from mental and physical abuse.

7. Complete privacy when receiving treatment or personal care.

8. Associate and communicate privately with any person of choice and send and receive personal mail unopened.

9. Have access to and participate in activities of social, religious, and community groups.

10. Have medical and personal information kept confidential.

11. Keep and use a reasonable amount of personal clothing and belongings, and to have a reasonable amount of private, secure storage space.

12. Be free from chemical and physical restraints except as ordered by a physician or other qualified practitioner. Restraints are used only for medical reasons, to maximize a resident's physical functioning, and after other alternatives have been tried. Restraints are not used for discipline or convenience.

13. Manage own financial affairs unless legally restricted.

14. Be free from financial exploitation. The provider must not charge or ask for application fees or non-refundable deposits or solicit, accept or receive money or property from a resident other than the amount agreed to for services.

15. A written agreement regarding services to be provided and the rates to be charged. The provider must give a 30 days' written notice before any change in the rates or the ownership of the home.

16. Not to be transferred or moved out of their home without a 30 days' written notice and an opportunity for a hearing. A provider may transfer a resident only for medical reasons or for the welfare of the resident or other residents, or for nonpayment.

17. A safe and secure environment.

18. Be free of discrimination in regard to race, color, national origin, sex or religion.

19. Make suggestions or complaints without fear of retaliation.

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Need help for your loved ones?

Merida Daly, cared for her husband for 15 years after he suffered a severe stroke that left him confined to a wheelchair and unable to speak. Finding quality care and trustworthy people to properly care for him was very difficult. She was very grateful once she found those loving caregivers!

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(559) 385-0691

Meet Deborah Balbas, our general manager. She will answer all of your questions, support you with all of your concerns, and work hard to find the best home for your loved ones. Please give her a call!